Storm Response

Storm Response

Multiple insurance companies
Time & Team
3000 sites, 40 glaziers
Prep Time
Emergency response

The Ask:
Repair 40,000 standard, building and specialist windows following one of the largest storms we’ve ever responded to. 

[Service page link]: Emergency Repairs

The Scene:
An unseasonal storm swept through Brisbane and left a trail of devastation. Heritage listed homes, contemporary business towers and standard and non-standard structures were affected. They all needed speedy window repair and replacement to make things safe again.

We immediately set up a storm response production facility in Brisbane, addressing the most urgent safety calls fast and assessing requirements as quickly as possible. Our aim was to respond to a claim within 24 hours, keep customers updated every step of the way and deliver with minimal fuss. Done.